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Brand Strategy

Create value with Excellence in Design

Leading Brands are born from Design Thinking. Express your own DNA with a captivating and engaging Identity.

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Brand Analysis

Market Research
Positioning
Tone & Voice

Brand Design

Logo & Style Guide
Conversion-Centric Design
Website / Mobile

Brand Experience

UX / UI
Video Branding
Audio Branding

Digital Strategy

Connect with your most profitable Targets

We help you to identify your most profitable clients and develop strategies to impact them in the right place and at the right time.

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Customer

Profitability Analysis
Buyer Persona
Digital Lifestyle

Sales

Funnel Optimisation
Tactical Campaigns
Geomarketing

Loyalty

Retention Programmes
Gamification
Affiliate Marketing

E-Commerce

Increase your Sales with new online customers

We create your online store from scratch or help you admin your e-commerce and make it more profitable with Promotion and Growth Strategies.

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E-Commerce Creation

Development
Addons & Modules
Maintenance & Helpdesk

Marketplaces

Amazon, AliExpress
Marketplace Promotion
Product Sync

E-Commerce Marketing

Automated E-Mails
AI Smart Search
Live Shopping

E-Mail Marketing

Reach consumers with relevance, in Real Time

Stop boring all your customers with the same message. Let's create more effective customer journeys together with AI-based Marketing Automation.

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E-Mail Automation

Customer Journeys
Triggers & Business Rules
Omnichannel Experiences

Data Integration

Data Architecture
CRM / Data Optimisation
Reporting

AI Personalisation

Smart Content
Smart Audiences
Smart Deliverability

Video & Voice

Share your Brand Story in compelling ways

If a picture is worth a thousand words, a video is worth a thousand images. Increase your conversions by adding visual content and podcasting to bring your brand alive.

Discover our BV Story Studio

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Video

Animated Infographics
Product Presentations
Client Testimonials

Voice

Radio Adverts
Multilingual Voiceovers
Podcasting

Storytelling

Social Media Shorts
E-Commerce Videos
DNA & Brandgibility

30 Years Experience

+108 Clients

+300 CONFERENCES GIVEN

21 Awards

Our Clients

LEADING BRANDS IN DIGITAL MARKETING

Since Barcelona Virtual completely redesigned our online store from scratch, their new strategy and customised technical solution have produced excellent results for us. Thanks to their constant Data Analysis, Funnel improvements and Marketing initiatives, sales have more than doubled over last year.

Luis Román

CMO, Chocolates Lacasa

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Campaigns targeting the 'Super Fan' segment are a real challenge for us.
Achieving good results involves appealing to emotions and building a good journey that ensures engagement.
Barcelona Virtual helped us offer the Star Wars fan something different and exciting, exceeding expectations and obtaining an exceptional market share result.

Belén Peñalver

Head of Brand Management & Guest Experience, Cinesa

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Thanks to the Derby Suitcase, created by Barcelona Virtual, we now know our customers more than we would have with a traditional survey.
It's helped us to focus our Communication much better and make the most of each campaign.

David Martínez

CMO, Derby Hotels Collection

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Barcelona Virtual is an agency that is completely reliable. They respond rapidly and proactively, with solutions that truly give us a competitive advantage. We consider them a key part of our Marketing strategy.

Álvaro Ostalé

Director of Customer Intelligence & CRM, Grupo Godó

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CASE STUDIES

The Sweetest Online Shop

CHOCOLATES LACASA

E-Commerce

A Playful Approach to Entertainment Marketing

CINESA / UCI

Customer Loyalty

A Personal Journey with the Derby Suitcase

DERBY HOTELS COLLECTION

Gamification

Data Integration to Improve
Customer Intelligence

LA VANGUARDIA

CRM & Data Integration

BV PODCAST

EUROPEAN MARKETING & INNOVATION

AFFINITÀ | Barcelona Virtual · S06 E01 - How to Unmask Your Most Profitable Customer - BV European Marketing Podcast

PRACTICAL RESOURCES & LINKS

"How to Unmask Your Most Profitable Customer" · Blog post. English.

WATCH ON OUR NEW YOUTUBE CHANNEL

Podcast Trailers & Live Session Videos. Subscribe for Bonus perks!

LISTEN TO ALL EPISODES

Go to our Podcast Directory for Seasons 1–6

The BV Team

The People Who Power Your Project

"We've always been a '1 to 1' Marketing agency, helping clients create relationships with their most profitable customers."

Paul

Founder & President

BIO

"We have no 'Account Executives'. Our focus is on Customer Care: personal, caring, committed service."

Josep

Co-Founder & Managing Partner

BIO

"Most of our clients end up feeling like close friends and family. We build long-term commitments with them."

Dafne

Financial Controller

"R&D is a big part of our culture. We are constantly innovating, with special attention to Voice, AI & Smart Data."

Edgar

Chief Innovation Officer

“The goal of my team is simple: Strategic Excellence. We focus on creating compelling Creativity that produces measurable results.”

Jacqueline

Director Creative Strategy & Data Analysis

"We optimise your Flow. Always-On, Mobile customers demand the FASTEST possible path to the info they need. We program everything with this in mind."

Javi

Technical Director

"Today, a company’s image is living & dynamic. We can help you create an effective Communications Strategy with Events Marketing, PR & more."

Laura

Events Marketing, Partnerships & Corp Comm

"Simplicity and relevance: these guide our design process. Relevant, clean, personal and human: that's our goal."

Carmen

Art Director

"We believe in the value of relevant relationships and personalisation. And we apply AI to make your business grow."

BENEDIKT

AI & Digital Business Intern

"We create Marketing Automation and Omnichannel solutions: right product, right person, right time."

Pere

Marketing Automation

“’Excellence’ is our motto in the IT Department, so we are constantly improving tools and methodologies."

FIORELLA

Backend

"Attention to detail is critical for our many International clients. We don't translate, we localise. Even technically."

LORENZ

Frontend

"If dogs don't like your dog food, the packaging doesn't matter."

FRANKIE

Intern

BV INNOVATION LAB

Take Your Marketing & e-Commerce Further

Our Senior Specialist Team

From left to right:
Paul Fleming (Voice Marketing), Iñaki Bigatà (Intelligent Marketing), Raquel Fructos (Neuromarketing), David Lahoz (Smart Media), Eva Aldea and Marc Fuentes (Human Innovation), Cristina Elson (The New Retail), and Gemma Cernuda (Feminine Marketing).

DISCOVER THE LAB